SERVICING.

Providing our customers with excellent products has always been our ambition and our claim. The highest quality standards and the commitment of our staff form the basis for these objectives. When we work with partners and suppliers, we choose the best.

MACHINE SERVICING BY LUNA.

Top quality services provided every 10 weeks to ensure your machine remains hygeinic and runs at it’s best capability

If something were to go wrong? Engineers will be with you within 24hrs and no longer than 48hrs to ensure you don’t lose profits.

You can order your food products via telephone and it will be delivered to you free of charge within 3 working days or you have the option to have it sent next day for a small charge.

Friendly team of people available to help all year round! Friendly admin available for any account enquiries.

COMPREHENSIVE ADVICE.

Comprehensive advice – personally – directly on site or by phone, just as you wish. The individual consideration of your wishes is almost always possible.

DELIVERY & CONNECTION.

We deliver the all machinery to the desired location and offer you assistance during installation and connection, of course.

TRAINING & INSTRUCTION.

Our qualified sales staff and consultants will be pleased to offer training and instruction in the operation of machinery to you and your sales staff. We will teach you hints and tips, even regarding sales promotions.

OPERATING MANUAL.

The operating manual provides answers to each of your questions. It is easily accessible and understood.

REFRESHER COURSES.

If required we can come to you to give your staff refresher courses.

SERVICE HOTLINE.

Our service hotline will be pleased to answer your questions and will immediately eliminate smaller malfunctions.

CUSTOMER SERVICE.

If there should be a problem that cannot be solved by phone, we guarantee that our field technicians will be on site in the shortest time.

You can contact our service line for urgent assistance Monday-Sunday 24hrs by phone on:
(+44) 01702 297090

For general service enquiries and orders telephone (+44) 01702 297090 Monday – Friday 9am-5pm

For sales enquiries call (+44) 01702 662795 Monday-Friday 9am- 5pm

or email [email protected]